FAQ

After purchasing, when will I receive access to HexOS?

After purchase you will receive an email with details of how to get started. This email points to documentation which provides a download link.

What are the system requirements for HexOS?

HexOS is designed to support a wide variety of x86 hardware (Intel or AMD). The minimum requirements are a 2-core 64-bit CPU, 8GB of memory, and a 16GB or larger SSD boot device. However, depending on your needs for performance and applications, more resources may be required.

Storage pool requirements:

• Storage devices in each pool need to be roughly the same size.
• The OS boot device cannot be a part of a pool.
• Expandable pools require a minimum of 3 devices and can be grown one device at a time.
• Non-expandable pools can be created with 2 devices.
• Initial pool width should not exceed 8 devices.
• Maximum expanded pool width should not exceed 12 devices.
• At least one storage pool must be created to use HexOS.

Can I install HexOS in a virtual machine?

While HexOS is meant to be installed on physical hardware, it is based on TrueNAS SCALE, which does support use in a virtualized environment. For VM installation details, consult the TrueNAS SCALE documentation.

When will I access 1.0?

HexOS 1.0 launched in April 2026. All existing installs have been updated. New customers will be updated shortly after install.